77go takes your privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information as a member of our online betting platform in Malaysia.
We believe privacy is not merely a legal obligation — it is a fundamental right of every user that we fully respect.
All member personal data is stored using AES-256 encryption — the same standard used by global financial institutions. Communications between your device and 77go servers are protected by the latest SSL/TLS protocols, ensuring no third party can intercept your information in transit.
77go stands firm on this commitment: we have never sold, rented, or traded your personal data to any third party for marketing purposes — and we never will. Your data belongs to you — we only use it for purposes you have explicitly consented to.
All data management operations at 77go comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We have an officially appointed Data Protection Officer (DPO) to ensure that every data collection and processing activity is carried out in accordance with applicable legal requirements.
77go members have the full right to access, correct, download, or request deletion of their personal data at any time. Our straightforward request process ensures you remain in complete control of your information without having to go through complicated procedures.
77go's cybersecurity team monitors our systems around the clock to detect and counter any threats. We conduct regular penetration testing and continuously update our security protocols to stay one step ahead of the latest cyber threats.
77go operates on the principle of full transparency. We clearly inform you of what data is collected, how it is used, and who may have access to it. No hidden clauses or confusing legal language — all terms are stated in plain, easy-to-understand English.
To provide a secure, high-quality online wagering platform service, 77go needs to collect various types of personal information from our members. Data collection is carried out only when necessary and is always guided by the principle of data minimisation — we collect only what is strictly required.
| Data Category | Example Information | Status |
|---|---|---|
| Personal Identity | Full name, MyKad/Passport number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, current residential address | Mandatory |
| Financial Data | Bank account number, e-wallet type, transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Activity Data | Betting history, games played, session duration | Automatic |
| Marketing Preferences | Communication preferences, preferred language, types of promotions of interest | Options |
77go collects personal information through several transparent and controlled channels. We always ensure you are aware of this data collection process and have the option to manage it where appropriate.
77go uses your personal information solely for legitimate, stated purposes. We will not process your data for any other purpose without first obtaining your renewed consent.
77go sends account-related communications (such as transaction confirmations and security notifications) to all members. For marketing communications — such as promotional offers, new bonuses, and platform news — we only send to members who have given their consent. You may unsubscribe from marketing emails at any time through your account settings.
77go does not sell or rent your personal data. However, in the course of operating the platform, we may share certain information with selected and trusted third parties, subject to strict data protection agreements.
77go may disclose your personal information to government authorities or law enforcement bodies when required to do so by applicable Malaysian law, a valid court order, or to protect the rights, property, and safety of 77go and its other users.
The security of your personal data is 77go's highest priority. We continuously invest in the latest security infrastructure and protocols to ensure your information remains protected at all times.
77go retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding the personal data we hold about you. 77go is committed to respecting and facilitating the exercise of these rights.
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of data when there is no longer a legitimate reason to retain it.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format.
Request a restriction on data processing while a dispute or review is ongoing.
To exercise any of the above rights, contact our Data Protection Officer by email at [email protected]. We will process your request within 14 business days. For complex cases, this period may be extended to 30 days with prior notice to you.
The 77go platform uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance user experience, and analyse platform usage patterns.
You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 77go platform. Most modern browsers allow you to view, manage, and delete stored cookies through the privacy settings menu.
The 77go platform is an online wagering service intended exclusively for individuals aged 18 and above. We take child protection extremely seriously and maintain a zero-tolerance policy against underage use of the platform.
77go reserves the right to update or amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we handle your personal data.
We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 77go handles your personal data, our Data Protection Officer team is ready to assist.
If you are not satisfied with how we handle your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital.